Privacy Policy

Last updated: 02-Feb-2026

At Zivaska (“we”, “our”, “us”), accessible from https://zivaska.ca, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information.

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party payment gateways)
Order and transaction details

Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you regarding your orders, inquiries, or support requests
Improve our website, products, and customer experience
Send promotional emails (only if you opt-in)
Detect and prevent fraud or unauthorized activities
Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Zivaska uses cookies and similar technologies to enable essential website functionality, remember your preferences, analyze website traffic, and improve user experience.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as payment processors, shipping and logistics providers, email and marketing service providers, and website analytics tools.

All third-party partners are required to protect your information and use it only for the intended purpose.

5. Payment Security

All payments on zivaska.ca are processed through secure, PCI-compliant payment gateways.
We do not store your credit or debit card details on our servers.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (Canada – PIPEDA)

As a Canadian customer, you have the right to access the personal information we hold about you, request correction of inaccurate or incomplete information, withdraw consent for marketing communications, and request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Zivaska does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.